GENUINE DISABILITY CARE
Genuine Support. Real Independence.
We provide personalised, participant-first disability support that helps people of all abilities build independence, form meaningful connections, and live life on their own terms.
Celebrating and supporting every ability
Inclusive Care for All
Support to individuals of all abilities and needs
- Personalised Services
- Empowering People
CORE VALUES
Built on Trust. Driven by Care.
At Genuine Disability Care, compassion, reliability, and respect guide everything we do. We work alongside participants and their families to deliver support that creates real, lasting impact — helping people pursue their goals and live with dignity every step of the way
A Team That Cares
Experienced, respectful support workers who treat every participant like family
Available When You Need Us
Reliable, responsive support you can count on — day or night.
Trusted & Registered
NDIS-registered provider trusted by participants and families across Australia.
SERVICES
Services Shaped Around You
Every person is different. That’s why our services are designed around your individual goals, giving you the freedom to move forward with confidence and choice.
Assistance with Daily
Personal Activities
Assistance with
Household Tasks
Assistance with Travel
and Transport
Supported Accommodation
Services (STA/MTA)
Skill Building & Capacity
Development
Community
Participation
Assistance with Daily
Personal Activities
Assistance with
Household Tasks
Assistance with Travel
and Transport
Supported Accommodation
Services (STA/MTA)
Skill Building & Capacity
Development
Community
Participation
Support Built Around Your Life
We work alongside you to create a support plan that builds your independence and helps you live life with confidence.
- WHY US
Why People Choose Genuine Disability Care
We take the time to understand your goals and deliver support that actually fits your life. With a dedicated team and services tailored to your needs, we help you build independence, grow your confidence, and improve your quality of life.
- Personalised Services
- Focused on Independence
- Dedicated, Caring Team
- Whole-Person Approach
Real Stories. Real Impact.
Hear from participants and families who’ve experienced the difference that genuine, personalised support can make.
Jaylene M.
The team at Genuine Disability Care has been incredible. They guided us through every step and made the whole process so much easier for our family.
Family Member of Participant
Sarah A.
They actually took the time to understand what I needed. The support I receive is tailored to me, and it’s made a real difference in my daily life.
Henry S.
Reliable, friendly, and genuinely supportive. The team always goes above and beyond, and I couldn’t ask for better care.
NDIS Participant
Your Guide to the NDIS
Our team helps you understand your plan, find the right supports, and use your funding with confidence.
How Can We Help?
We make the NDIS simple. Whether you’re new to the scheme or looking for better support, we’ll help you access the right services and get the most from your plan.
What Is the NDIS?
The National Disability Insurance Scheme (NDIS) is an Australian Government initiative that provides funding and support to people with disabilities, helping them live with greater independence and choice.
Who Is the NDIS For?
The NDIS is designed forAustralians with significant and permanent disabilities who need support to participate in daily life and achieve their goals.
Frequently Asked Questions
Got questions? Here are answers to the most common things people ask us about our services and how the NDIS works.
Can you help me understand my NDIS plan?
Absolutely. Our team will walk you through your plan in plain language and help you understand your supports, funding categories, and how to get the most out of your budget
How is my support plan created?
Your support plan is built entirely around your goals, preferences, and daily needs. We sit down with you (and your family, if you’d like) to make sure everything is right before we start.
Do I need an NDIS plan to work with you? A
Not necessarily. If you’re still exploring your options or haven’t received your plan yet, we can help guide you through the process and get you started.
How quickly can you arrange services?
We move fast. Once we understand your needs and goals, we’ll work to get the right support in place as quickly as possible
What makes Genuine Disability Care different?
We’re not a set-and-forget provider. We deliver personalised, responsive support with a team that genuinely listens, adapts, and puts participants first — every time.
Have a concern? We'll sort it out. Our team will address your feedback promptly and professionally.
Get Personalised Support Today
Ready to take the next step? Get in touch with our team for personalised guidance and support — we’re here to answer your questions and help you get started with confidence.
- 3/480 Collins Street Melbourne VIC 3000
- info@genuinedisability.com.au
- 1300 230 254
Send Us A Message
Get in touch with us to get personalised support. Our team is ready to guide you every step of the way.
